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F.A.Q's and more about BYH

 

What time is checkout and checkin?

Check-in is from 3pm and checkout is at 10am. If you wish to have a later checkout it can be arranged and there is usually an hourly fee to pay.

What forms of payment do you accept?

Payment can be accepted by either cash or credit card (5% surcharge applies) or via our web site using a debit / credit card. Guests will be required to produce photo ID, signing to confirm agreement to terms and conditions of stay and make payment in full. Weekly Rates. Special packages (Monthly Offers) and offers are all 100% non-refundable and non-transferable so please ensure you wish to stay for the full period before booking 

 

What do you need to bring?

Linen is provided free of charge Towels are available for hire at a £1.00 charge plus a £5 deposit – damage to linen or towels will be deducted from your deposit

 

What are the guests responsibilities during their stay?

We will endeavour to do all that is reasonable to ensure that you, your party and their belongings are safe and secure during your stay, but we cannot accept any liability for any accidents beyond our control or for any loss of your property.  We provide lockers at a cost of £1.50 per day plus a £5 key deposit.  You will be liable for any loss or damage to our property caused by you or any members of your party and any incurred costs will be paid for by you and/or your group

Do you have a kitchen?

Yes we do – including cupboards, fridges, oven, toaster, microwave and much more. The local Tesco is only a few minutes walk away. You can also enjoy our communal lounge area connected to the kitchen. From the kitchen you can access our back garden area. We also offer a coin operated washing machine and tumble dryer.

Can I purchase food and drinks?

BYH has drink and snack vending machines that are available 24/7. Breakfast is also offered for a small charge - Menu

 Information about guest behavior

The comfort, safety and security of our guests is of paramount importance. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be requested to leave the hostel premises and will not be offered a refund. Guests are expected to respect other guests, staff, local residents and property. In the case of groups, the group leaders must ensure that all members of their group behave in an acceptable manor. Failure of any individual group member to do so will result in the expulsion of the whole group. Children aged under 18 will not be accommodated at BYH Brighton unless accompanied by an adult, who will be responsible for the conduct and personal safety of these children at all times

 

Please refer to this link which gives you the SoBo Brighton Terms and Conditions in full.

 

Cancellations, No-Shows and Changes to your booking

Please refer to this link for further information: Cancellations, No-Shows and Changes to your booking .

 

Terms and Conditions for Discount for Facebook Fans

  • Subject to availability
  • Not available for weekend bookings (Fridays/Saturdays) or special events
  • Only available by phone
  • This promotion cannot be used in conjunction with any other
  • Our standard terms and conditions apply and you will charged for the total cost of the booking value at the time of booking
  • No date changes can be made once booking is confirmed
  • Card charges apply 0% with debit cards 2.5% with credit cards
  • No refunds permitted

BYH Pre-Authorisation Policy

The pre-authorisation is not a charge and no funds have been debited from your account. More information...

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Food hygiene rating - 5